Part of Cisco’s mission is to help their customer’s welcome digital transformation by creating innovation which helps save or make money.
Cisco prides itself on digital transformation, and mobility is one thing about technology that people are more and more reliant on. One of Cisco’s goals is to improve their customers’ mobility experience by keeping their workers’ business phones in their pockets. And yes, the iPhone is one of those!
Now here comes iOS 10 with enhanced Wi-Fi connectivity, prioritised business apps and the incorporation of voice and more enabling of collaboration—all with the help of Cisco. As says Jonathan Rosenberg, vice president and CTO for Cisco Collaboration in one of his blog posts, “With the release of iOS 10, the partnership between Cisco and Apple comes to fruition.” Cisco has announced that iOS 10 is using the new iOS API CallKit to embed Cisco Spark into the iPhone’s native phone experience. In short, an iPhone user will get all the shared and VoIP performance perks of Cisco Spark and also the ease that comes along with the native phone experience.
To give you a clearer picture, the same swipe-to-answer screen that a locked iPhone has when it receives an incoming cellular call also applies to Cisco Spark calls. With the API, Cisco Spark calls will show up in an iPhone user’s list of recent calls along with the other cellular calls so that the user will no longer have to open an application to search for their call logs. Pretty convenient, isn’t it?
Being one of the first applications made with the CallKit feature, users of Cisco Spark can now get more reliable audio and video features of VoIP. Another benefit are the added security features. The collaboration of the two great firms allowed calls on Cisco Spark to be transmitted via corporate telephony communication which allows companies to meet audit requirements.
Improving network capabilities for enterprise customers is also one reason why Cisco partnered with Apple. That is being done in two ways: enhancing Wi-Fi connectivity and offering the customers the power to prioritise apps. But how do they do that? Cisco wireless APS and iOS 10 have an agreement that permits iPhones and iPads to cleverly choose which access point to connect to based on various factors like network traffic. Without this feature, the device will connect to an AP that’s closest to it which may not be the best one available.
We live in interesting times, as the old Chinese proverb goes, and it will be interesting to see what comes next in the collaboration between Cisco and Apple.